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Support

If you have any issues please let us know.

You can send us a message directly using the form below, or via PARSYS, our Product Anomaly Recording System. Access PARSYS here.

You can also try our Documentation page for help.

PARSYS

Registered customers can log and manage support requests using PARSYS.
This tool also allows customers to search reported issues and download Hot Fixes.
Click the button below to download the PARSYS Application Installer.
Once installed, register for a PARSYS account by emailing parsyssupport@jadeworld.com.